terms and conditions of sales apply to all transactions unless
otherwise agreed to in writing by both parties. Terms and
conditions are available upon request and are confirmed at time
1. Placing an Order
will accept customer's order via E-mail. Fax and mail. Orders
shall clearly specify the Customer's PO number, Billing
&SHIPPING address. Contact Person and Telephone number. All the
orders should be confirmed by us via Fax, E-mail or mail. The
sales terms will be valid after the order confirmed by CNI.
2. Price and
When the order is confirmed,
will send or fax the customer a PI, which shows all the products
in the order with freight, insurance, and bank charge.
Prepayment is needed.
Bank transfer is allowed as means of payment.
delivery time is defined as the period of the time elapsing from
the PO receipt to transfer of goods to the carrier. Sometimes
the goods will be shipped ahead of scheduled date without
notice. A formal notice will be sent you under the condition of
When Product has been shipped pursuant to the
Customer’s order, Seller will mail the Customer a shipping
advice to confirm the shipment.
Delivery charges, insurance and
special packing charge will be included in our invoice to you.
Upon request, we will ship via the carrier of your choice with a
valid account number. All orders are shipped FOB CNI ChangChun
Facility. All duties and taxes are the responsibility of
5.Returns and Refunds
Please contact CNI Sales department to obtain an RMA (Return
Material Authorization) number prior to returning the product. A
brief explanation of reason for the return should be sent to us.
Return freight charge must be prepaid. If the product is in
warranty, we will cover the repairing cost and freight charge
back to your end.
For laser system, including solid-state
laser, diode laser, laser marking systems, the warranty time is
one year from the delivery date. For laser components and
optics, the warranty is depends on the detailed product, please
email@example.com for further